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Absolute Tire Company
Absolute Tire Company

Frequently Asked Questions

We believe in transparency. Here are answers to some of the most common questions customers ask us - so you know exactly what to expect.

Do you really offer free services with new tires?

Yes! When you buy new tires from Absolute Tire Company, you get FREE lifetime rotations and FREE flat repairs for the life of your tires. It’s our way of making sure your tires last as long as possible while saving you money on maintenance.

How reliable are your used tires?

Extremely. Every used tire we sell goes through three separate quality and safety checks before it ever touches your vehicle. That’s why we confidently back our used tires with a 30-day no-hassle guarantee. If a tire doesn’t meet our standards, it doesn’t get sold - it gets recycled.

How do you price used tires?

We price our used tires based on the percentage of tread remaining, measured against a new tire tread depth of 10/32". This way, you only pay for the value left in the tire, which gives you fair pricing and big savings compared to buying new.

Do you carry hard-to-find tire sizes?

Yes. We specialize in low-profile 18, 20, 22, and 24-inch tires, both new and used, and we keep over 2,000 tires in stock at all times - including more than 200 matching sets. Chances are, we have what you need ready to install today.

Where are you located?

We’re at 4530 N. Roxboro St., Durham, NC 27704 (right across from Bojangles). Just 5 minutes from I-85 and 15 minutes from NC-147, our location is convenient for drivers from Durham, Chapel Hill, Hillsborough, Roxboro, Oxford, Carrboro, and beyond.

What other services do you offer besides tires?

Our certified team also handles brake service, suspension work, state inspections, tune-ups, tire rotations, balancing, and flat repairs. Whether you need routine maintenance or a quick repair, we’ve got you covered.

Why should I choose Absolute Tire over a big chain?

Unlike large chains, we’re a locally owned and veteran-operated shop that puts customer satisfaction first. We’re proud of our reputation for fair prices, honest service, and unbeatable tire quality. Our return rate is less than 0.3% (1 in 300 tires) - far better than the competition.

Do I need an appointment, or can I just walk in?

No appointment necessary! While we’re happy to schedule you ahead of time, most of our services - like tire repairs, rotations, and replacements - are available on a walk-in basis. We work hard to get you back on the road quickly.

How long does a typical tire installation take?

In most cases, a full set of tires can be installed, balanced, and ready to go in about 45 minutes to an hour. Single tires and flat repairs are often completed even faster.

What’s included when I buy new tires from you?

In addition to the tires themselves, we include mounting, balancing, free lifetime rotations, and free flat repair. We also dispose of your old tires responsibly at no extra charge.

Do you offer warranties on your tires?

Yes. All of our new tires come with manufacturer warranties, and our used tires are backed by a 30-day no-hassle guarantee. We stand behind everything we sell.

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